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Code of Ethics Case Studies:
Duties to the Public - (Articles 10 to 14)

ARTICLE 10
Provide Equal Service to All Clients and Customers
Case #10-2:
Denial of Equal Professional Service
Case #10-3:
Equal Professional Services by the REALTOR®
Case #10-4:
Use of "Choose Your Neighbor" Marketing Letters
Case #10-5:
Use of "Choose Your Neighbor" form Letters as Part of a Marketing Campaign
 
ARTICLE 11
Be Knowledgeable and Competent in the Fields of Practice in Which You Ordinarily Engage.
Obtain Assistance or Disclose Lack of Experience if Necessary
Case #11-1:
Appraiser's Competence for Assignment
Case #11-3:
Identification of Contributor to Appraisal
Case #11-4:
Disclosure of Limited Appraisal Experience
Case #11-5:
Appraiser's Competence to Assignment
Case #11-6:
Appraiser's Obligation to Consider All Factors of Value
Case #11-10:
REALTOR®'s Obligation to Disclose Present or Contemplated Interests
Case #11-11:
REALTOR®'s Obligation to Disclose Present or Contemplated Interests
 
ARTICLE 12
Present a True Picture in Your Advertising and Other Public Representations
Case #12-1:
Absence of Name on Sign
Case #12-2:
Exaggeration in Advertising
Case #12-5:
True Picture in Use of "Sold" Sign
Case #12-7:
Use of Deceptive Domain Name / URL ("Uniform Resource Locator")
Case #12-9:
Unethical Advertising
Case #12-10:
REALTOR® Advertising Free Market Analysis
Case #12-12:
Advertising in the Guise of News
Case #12-15:
Links to Other Internet Sites
Case #12-19:
Remove Information about Listings from Websites Once Authority to Advertise Ends
Case #12-20:
Misleading Use of "MLS" in URL
 
ARTICLE 13
Do Not Engage in the Unauthorized Practice of Law
Case #13-1:
Preparation of Instrument Unrelated to Real Estate Transaction
Case #13-2:
Use of Standard Purchase Contract Form
Case #13-3:
REALTOR®'s Obligation to Recommend Counsel When Needed
 
ARTICLE 14
Be a Willing Participant in Code Enforcement Procedures
Case #14-1:
Establishing Procedure to be Followed in Handling Complaints
Case #14-2:
Refusal to Submit Pertinent Facts
Case #14-3:
Submission of Pertinent Facts

Code of Ethics Case Studies

Articles 1 - 9: Duties to Clients and Customers  |  Articles 10 - 14: Duties to the Public  |  Articles 15 - 17: Duties to REALTORS®