SentriConnect Secure, Trackable Temporary Access


Securely Grant and Gain SentriLock Lockbox Access by SentriConnect

PGCAR is pleased to announce the release of SentriConnect.

SentriConnect is a mobile application providing users with a way to receive authorization to open SentriLock Bluetooth lockboxes using a code. It is important to note that there is NO method to access non-Bluetooth lockboxes using the SentriConnect app.

Please also note, to use the SentriConnect app, the end user must download the app, create an account, and be granted access to the specific property by the Listing Agent or Listing Office. In short, the end user must be identified and authorized for specific property access, providing more security for temporary property access.

In addition, The Association has consented to offering a One Day Code option. As such, PGCAR members will be able give a day code to out-of-area licensees.

How Does Access by SentriConnect Compare to the One Day Code?

SentriConnect® Access

  • Allows Listing Agent or the SentriLock user with Lockbox Owner Privileges for that property, to grant access to a lockbox that has been assigned to a property during a specific time frame.
  • This can be used for providing non-SentriLock REALTOR® users (i.e. REALTORS® who don't have SentriSmart access) with access to your listings.
  • The time frame is set up by the Listing Agent / Listing Office / Lockbox Owner and can be for as little as 30 minutes or up to several days.
  • Access can also be granted to Non-SentriLock / non-REALTOR® users (i.e. Home Inspectors, Cleaning Services, etc . . .) as approved by the seller.
  • This type of access requires the one granting the access (the Lockbox Owner) to enter the recipient's email address into the program. This is then recorded and used in access reports.
  • To use the SentriConnect app, the end user must download the app, create an account, and be granted access to the specific property by the Listing Agent or Listing Office.
  • Showing Notifications are generated for SentriConnect access.
  • SentriConnect access can be revoked at any time by the Listing Agent, Listing Office, or Lockbox Owner.
One Day Code Access
  • Allows the Listing Agent or One with Lockbox Owner Privileges to grant access to a lockbox that has been assigned to a property on a specific day.
  • One Day Codes cannot be revoked and cannot be tracked. The one granting access could be held liable. It is highly recommended to use the SentriConnect option.
  • No time frame for that day is associated with the One Day Code.
  • One Day Codes can be used to provide non-SentriLock REALTOR® users (i.e. REALTORS® who don't have SentriSmart access) with access to your listings.
  • The One Day Code expires 60 minutes after it is used.
  • This type of access only requires the one granting the access (the Lockbox Owner) to enter minimal information into the app, which is then recorded and shows in the access reports.

Watch the How to Grant SentriConnect access video
How to Use SentriSmart® to Grant SentriConnect® Access
  1. Launch SentriSmart®.
  2. Select the "Lockbox Tools" tab, then choose the lockbox you would like to access.
  3. Select "Grant SentriConnect."
  4. Enter SentriConnect® User's email address and identify the Start and End time.
  5. After the information is entered, Select "Grant Access" and enter your PIN.
  6. You will receive a success message confirming that access was granted.
  7. You may go to the "message" tab to review or revoke lockbox accesses
Watch the Video >
Watch the How to Grant SentriConnect access video
How to Use SentriConnect®
when Granted Access
  1. Launch the App Store.
  2. Search for SentriConnect®.
  3. Install the App.
  4. Launch the SentriConnect® App.
  5. Tap the "Create Account" Icon.
  6. Enter the required information and tap "Send Activation" button.
  7. Make sure to provide your Email and Phone Number to the listing agent so that they may grant you access.
  8. After creating an account with the SentriConnect® application, open the Registration link sent to you in your inbox.
  9. Please check your SMS messages for an activation link to complete your registration and setup.
  10. Open and log into the SentriConnect® application.
  11. Press the ENT button on the lockbox keypad that you want to open.
  12. Enter your PIN into the application and tap the Open Lockbox button.
  13. The lockbox will open and you will receive a message confirming your access.
Watch the Video >