How Do I Obtain a SentriLock Key, Lockbox or Services?

How Do I Obtain a SentriLock Key, or Service my Key?

  • If you're not already a PGCAR member: FIRST, JOIN PGCAR and obtain your National REALTORS® Database System number, more commonly referred to as your NRDS #. A payment of $160, payable at PGCAR, is required to initialize "app" key access.

  • SentriLock Live Support: 513-618-5800 / 877-736-8745, or email

  • SentriLock Link:

How Do I Obtain New Lockboxes or Lockbox Services?

New lockboxes can be purchased in the PGCAR Office
Monday - Friday, 9:30 am - 3:30 pm.