Classroom, Cancellation, Refund and Inclement Weather Policies


VIRTUAL CE POLICIES

Per Maryland Real Estate Commission (MREC) guidelines for earning continuing education (CE) hours via virtual delivery, by registering for virtual CE classes:

  • You give consent to being recorded during virtual class time.

  • Students are encouraged to test the performance of their own technology PRIOR to the course. This includes the sound, camera and a stable internet connection. The Education staff will not prolong the start of a course for personal device troubleshooting. Once that class starts, students who do not meet the technical requirements will be removed.

  • Once the class starts the "room" is locked. Late arrivals will NOT be granted access.

  • Cameras must be active and unmuted during the entire class. If your camera is inactive or muted, you will be removed and will NOT receive CE.

  • You agree and MUST be present, viewing and listening through the entire virtual course to receive CE. If leaving early, you will NOT receive CE.

  • Lastly, by checking the Terms and Conditions agreement check box pictured below (which you must check while registering), you are agreeing to abide by these requirements.

    Registration Terms and Conditions agreement screenshot
    Picture of the Terms and Conditions check box seen during registration

PGCAR is required to deny CE credit to anyone in violation of the above rules. For students agreeing to and following the above requirements, MREC has approved the earning of CE hours via virtual delivery of previously approved in person classes during the COVID-19 State of Emergency and for 60 days after the State of Emergency is lifted.


CE CLASSROOM POLICIES

Per Maryland Real Estate Commission (MREC) guidelines for earning continuing education (CE) hours:

  • Photo ID is required when checking in for your course.

  • Attendance is monitored at the beginning and end of the course. Students must be physically present during ALL of the course time - no CE is given if a student arrives late, leaves early or steps out to answer a phone call.

  • Turn off ALL electronic devices (cell phone, tablet computer, etc.) while in class. Also, do not have any unrelated reading material open during the course.

PGCAR is required to deny CE credit to anyone in violation of the above rules.


CANCELLATIONS

PGCAR CLASSES / EVENTS: If you are registered for a class or event and it is cancelled, your registration fee will be returned or transferred to a future class or event.


REFUNDS

Registration with the Prince George's County Association of REALTORS®, Inc. constitutes a financial commitment.

  • Class cancellation requests must be received by PGCAR in writing at least 3 business days prior to the class date. Refunds will be issued minus a $5 processing fee for each class cancelled. No-shows or day-of cancellations will NOT be refunded. Course transfers are not accepted. Email cancellation requests to Renada@pgcar.com, or fax requests to (301) 306-8273.

  • Event cancellation requests must be received by PGCAR in writing at least 5 business days prior to the event date in order to be refunded. Email cancellation requests to Erica@pgcar.com, or fax requests to (301) 306-8273.

Refunds will be given within 3 days of cancellation.


ACCESSIBILITY

Handicapped access and parking are available at the main (front) office doors. If other accommodations are needed, please contact PGCAR in advance at 301-306-7900 or info@pgcar.com. You may also let us know details in the Comments field while registering for a class or event.


SNOW / INCLEMENT WEATHER

In the event of inclement weather, please be aware of the Prince George's County Association of REALTORS® Inclement Weather Policy:

  • PGCAR ASSOCIATION OFFICE: If Prince George's County GOVERNMENT is CLOSED, our offices will be CLOSED. All committee meetings and classes are cancelled. Always call the office first at 301-306-7900 to check operating status.

  • PGCAR CLASSES: If Prince George's County GOVERNMENT is CLOSED, our offices will be CLOSED. All classes are cancelled. If you are registered for a class and it is cancelled, you will be notified by email and your registration fee will be returned or transferred to a future class. If unable to attend, please email Renada@pgcar.com or call Renada at 301-306-7900 x226 and indicate if you would like to reschedule or receive a refund.

  • MLS TRAINING: If Prince George's County GOVERNMENT is CLOSED, our offices will be CLOSED. All classes are cancelled. However, always call the office first at 301-306-7900 to check operating status. If our office is closed, you will need to reschedule your MLS Training with Bright MLS.

  • PGCAR COMMITTEE MEETINGS: If Prince George's County GOVERNMENT is CLOSED, our offices will be CLOSED. All committee meetings are cancelled. If Prince George's County Public Schools are on a delayed schedule, all meetings scheduled before 12 pm will be cancelled. Meetings scheduled after 12 pm will be held as scheduled.

Our phone lines will be updated with operating status, so please be sure to call 301-306-7900 prior to coming to the office.

As always, please be safe and use your best judgement with regards to driving.


STORE RETURNS

Unless the item has been damaged by the buyer, refunds will be given for store items within 3 days of return.


CLASS / EVENT LOCATIONS

PGCAR classes and events are held at the PGCAR Office and other locations across Prince George's County. ALWAYS check the class or event details page or your registration receipt for each class and event location.

The PGCAR office is also home to our REALTOR® Store. Please visit us:

8300 Corporate Drive, Suite 100
Landover, MD 20785
MapQuest Directions

You can also reach PGCAR staff by email, or you can reach us by telephone at 301-306-7900.